Most households experience odors caused by a variety of sources. Some are mild and caused by environmental factors such as smoking or lack of proper ventilation. Others are caused by direct contact with a contaminant. Just as laundry detergents effectively clean clothes without any further need to disinfect, the same thing applies to carpet and upholstery cleaning. However, there are situations where bacteria forms and creates conditions that require the use of specific treatments to resolve odors and sanitizing through disinfecting. Pet urine, vomit, and mildew caused by uncontrolled saturation or flooding, are examples that require special processing. We offer odor treatment services and provide recommendations concerning the appropriate course of action.

Pet Odors

Dog and cat urine are common to many households. If treated immediately while in a neutral state, odors and damage are minimized. However, many times the pet urine has dried, turned alkaline and develops an ammonia-like odor. Frequently this is accompanied by discoloration. In the case of wall to wall carpets, factors such as carpet construction, how much urine penetrated the carpet backing or was absorbed in the padding make complete odor removal more difficult and more involved. Area rugs saturated with urine should often be sent out. For small accidents, most on-site treatments are highly successful.

In situations involving more extensive contamination, the decision to resolve the problem involves not only the damage, but the value of the item, the cost of treatment and whether the problem will be ongoing.  These are the types of issues we will discuss so that you make the best and most informed decision.

We use enzyme based products that work to eliminate odors. They work by gradually digesting and neutralizing the source of the odor. They are designed to treat uric acid which causes these types of pet odors. These are quite different than deodorizers that often temporarily mask unpleasant smells. Sometimes it’s advisable to replace the padding, typically under area rugs. If the problem is a recurring problem, it’s often sensible to take a more limited approach to keep costs at a reasonable level. We care about animals and recognize they’re important members of any family and try to provide a fair and reasonably priced service as pets will be pets.

Pet odor removal on upholstery is complicated in situations where the accident occurred on the upholstery frame since there is no direct access to the underlying material. Although treatments can be injected into the material, treatment to the surface often works. Cushions are typically different in that he covers can be removed and washed if necessary.  They should generally be hung wet to help avoid shrinkage, but should be handled by a professional.  The interior of the cushion is treated in many ways depending upon the composition of the material. We carefully evaluate your upholstery to determine what should be done.

Some homeowners elect to wash cushion covers.  There are risks involving the types of detergents which often have brighteners that alter the color so that the appear lighter than the rest of the upholstery.  Also, placing cushion covers in a dryer can cause shrinkage so that they bulge.

Pet Stains

Pet stains are sometimes permanent.  We carefully pre-inspect this type of damage and explain what can be achieved prior to commencing any work.  In many situations, they are yellow in appearance and can be neutralized completely.  For more serious damage with a higher contrast, we try to reduce the contrast so that it’s not that noticeable.  In severe situations, particularly on area rugs, there could be dye bleeding.  Although that can often be permanent, sometimes it is reversible.  That’s something we would evaluate.

Mildew Odors

Mildew odors are usually caused by excess moisture, high humidity and flooding. For odor treatment, we use special water based products that are formulated as an all in one bactericide, fungicide, antimicrobial and deodorizer. This type of disinfecting is highly successful and in many cases not that expensive. For severe problems related to flooding, this requires a more comprehensive solution. In some cases carpeting has to be lifted or disposed of and padding removed. The use of dehumidifiers, air movers and complete flood restoration services are sometimes required.  We also understand that not everyone has flood insurance so we strive to keep your expenses down.

One of the recommendations we make for customers that have repeated flooding problems in basements is to have their carpeting glued down if the need for padding is not important. Although padding provides a form of insulation and for children can cushion a fall, it creates a large expense for flood restoration related to removal and re-installation of the carpets.  With certain types of re-installs, this can be very costly depending on the amount of seams and the layout of the area.  Hence a customer should weight the cost of re-installing padding and carpet to it’s age-related value and condition to determine if replacement is a better option.  Secondly, if the risk of flooding again is high, gluing a carpet to cement flooring typically found in basements is generally a far better investment.