Posts Categorized: Uncategorized

Deodorizing and disinfecting are services we provide for special situations.  High quality cleaning agents have a subtle scent like most detergents so that they don’t smell bland.  They also disinfect in the process.  Some customers have a preference for them which is fine.  But are they necessary? Deodorizing:  Most of us love the scent of… Read more »

Major carpet manufacturers endorse steam cleaning known as hot water extraction.  It cleans more effectively. That is the process we use.  Other acceptable methods are shampooing, bonnet cleaning, dry cleaning, and encapsulation to name a few.  These all have their place: Steam cleaning is the dominant method used today.  The word steam refers to the… Read more »

Nothing is worse then suddenly spilling something on a beautiful sofa or chair, or finding a new stain that wasn’t there before.  It’s can be emotional and most people react at once.  During moments like this, it’s important to be cautios since many upholstery fabrics are delicate and the wrong cleaning agent or rubbing too… Read more »

There seems to be an endless selection of rugs available.  You attempt to do some research to determine what’s best for you or your family and there is also an endless stream of conflicting information.  The biggest problem is many articles focus on aesthetics with very little consideration toward maintenance.  Some rugs look nice but… Read more »

Many businesses advertise different cleaning packages such as Silver, Gold, and Platinum which might also be classified as economy vs. full service.  Although some are fairly priced, many are gimmicks.  There should be a standard quality of work performed at each level of service so that the differences in cost reflect real value added services…. Read more »

We get many questions regarding which cleaning agents are safest to use on carpets and upholstery. Many contain oxidizing agents which cause a color loss. In fact some of these products are the most heavily marketed with household name recognition. Many are too strong.. For many stains, warm water does the job: Water is the… Read more »

Although we clean carpets, we aren’t involved with carpet installation. However, when providing a cleaning estimate, new customers often ask questions about buckles and ripples in their carpets. There are a variety of reasons but a common one is improper installation. There are other ongoing reasons such as age, traffic and furniture movement. For carpet… Read more »

We encounter customers that experience carpet flooding which typically occurs in their basement. They call around to get quotes and are astonished at the wide price range and sheer expense. Floods also evoke fears of mold which can indeed mushroom into a costly proposition should that occur. However, not every flood will materialize that way…. Read more »

We get many questions regarding which cleaning agents are safe to remove sudden spills or newly found stains.  With so many products available promising miracle results, most consumers purchase cleaning agents based on how well they are marketed.  My response to that is buyer beware.  Many products can be lethal and create permanent damage such… Read more »

Anyone who has cats and dogs understands that they feel a sense of entitlement as family members and relax wherever they choose.  As such, they leave the chore of cleaning up their fur to us.  Removing fur from upholstery is frustrating as it piles up, clings and doesn’t want to let go.  It’s as if… Read more »

Like all service businesses, providing useful, honest advice is as important as the quality of the services we provide.  That not only means meeting or exceeding the customer’s expectations, but doing things so that the customer feels confident that they were charged a fair price, received great value, and made decisions that truly reflected their… Read more »