A Sudden Spill On A Sofa Or Any Upholstery Can Be Devastating. How Do You Respond?

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Nothing is worse then suddenly spilling something on a beautiful sofa or other upholstery or finding a new stain that wasn’t there before.  The immediate reaction is to take quick action.  Extreme caution is paramount since many upholstery fabrics are delicate and can react to the wrong cleaning agent or aggressive stain removal.  The main thing… Read more »

Purchasing Area Rugs – Maintenance and Other Considerations

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There seems to be an endless selection of rugs available.  You attempt to do some research to determine what’s best for you or your family and there is also an endless stream of conflicting information.  The biggest problem is many articles focus on aesthetics with very little consideration toward maintenance.  Some rugs look nice but… Read more »

Carpet Cleaning Sales Tactics – What to Watch Out For.

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Many businesses advertise different cleaning packages such as Silver, Gold, and Platinum which might also be classified as economy vs. full service.  Although some are fairly priced, many are gimmicks.  There should be a standard quality of work performed at each level of service so that the differences in cost reflect real value added services…. Read more »

Premature Wall to Wall Carpet Buckling Can Be Avoided

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Although we clean carpets, we aren’t involved with carpet installation. However, when providing a cleaning estimate, new customers often ask questions about buckles and ripples in their carpets. There are a variety of reasons but a common one is improper installation. There are other ongoing reasons such as age, traffic and furniture movement. For carpet… Read more »

My Carpet Was Flooded, What Are My Options?

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We encounter customers that experience carpet flooding which typically occurs in their basement. They call around to get quotes and are astonished at the wide price range and sheer expense. Floods also evoke fears of mold which can indeed mushroom into a costly proposition should that occur. However, not every flood will materialize that way…. Read more »

How to Approach Sudden Spills or Stains on Carpets and Area Rugs?

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We get many questions regarding which cleaning agents are safe to remove sudden spills or newly found stains.  With so many products available promising miracle results, most consumers purchase cleaning agents based on how well they are marketed.  My response to that is buyer beware.  Many products can be lethal and create permanent damage such… Read more »

Easiest Way to Remove Pet Hair On Upholstery

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Anyone who has cats and dogs understands that they feel a sense of entitlement as family members and relax wherever they choose.  As such, they leave the chore of cleaning up their fur to us.  This is particularly frustrating when the fur piles up.  Removing fur from upholstery is frustrating as it clings and doesn’t want to… Read more »

What is the Recommended Carpet Cleaning Method by Carpet Manufacturers?

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There are a variety of acceptable methods for professionally cleaning wall to wall carpets. You will often hear terms such as dry cleaning, encapsulation, bonnet cleaning, shampooing and steam cleaning (also referred to as hot water extraction). Major carpet manufacturers typically endorse hot water extraction since it cleans more deeply and comprehensively. That is the… Read more »

Our Consumer Advice BLOG Mission

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Like all service businesses, providing useful, honest advice is as important as the quality of the services we provide.  That not only means meeting or exceeding the customer’s expectations, but doing things so that the customer feels confident that they were charged a fair price, received great value, and made decisions that truly reflected their… Read more »